1. Make sure your contact info is in your signature. Already got it set up on your computer? Great! What about your mobile device? Your readers should never have to hunt for this information (and they don’t really care what you used to send the email), so make sure all your devices are up to date.
2. Please don’t misspell your addressee’s name. Even with proofreading, sometimes our fingers get the best of us. It happens. But whatever you do, please don’t misspell the addressee’s name. You’ll have disrespected one of that person’s favorite words! Especially when the name is usually right there in the email address, there’s no excuse. (For the record, I do forgive anyone who’s sent an email to “Sheryl” instead of “Cheryl.”)
3. Always introduce attachments. It’s very confusing to receive an email that has an attachment but no explanation of it in the body of the email. Even if the reader is expecting an attachment, it could be missed if you don’t at least say something like, “The report is attached.” Plus, attachments show up differently in different email systems, so what’s obvious on your screen may not be obvious to your readers.
Every email is a chance to be better, and now you have three easy ways to step up your game. Have a fantastic week!